FAQs

  • Around 4-6 weeks from the time all components are in house. Once all components are on hand, we will be better able to estimate a completion date. Components include a test approval, labels, jackets, stickers, inserts, etc. Please plan as far ahead as you can and be patient. We have a first come, first served philosophy, but we try very hard to work with all of our customers to meet their needs. 

  • It is critical for the efficiency of the packaging department that records get packaged within 24 hours of being pressed. If components are not available, the flow of operations is interrupted and your records are exposed to additional hazards, such as dust. We cannot rely 100 % that components will be here on a certain date, so we do not schedule the pressing until we are in full receipt of everything needed for your order.

  • Absolutely. A lacquer is an aluminum-based disc, covered with a plastic material that is cut by an engineer from your master tapes. It is the medium by which your music is transferred to disc to produce metal parts, which produces phonograph records. It is a vital part of record pressing.

  • No. We customize your order to meet your needs, and you are billed for only those services and materials that you specifically require.

  • My record sounds like it is distorted, especially on the "S" sounds in the vocals and the high-hat of the cymbals. This was not onmy master tape. What is this and what can I do about it?

    This distortion on the "S" sound is called sibilance. Some of these hottest and most dynamic sounds cannot be translated directly to vinyl without compression.

  • Digital levels do not bare any relationship to analog levels. We're talking apples and oranges here. The analog output level of a CD player or DAT deck can be anything the manufacturer wants it to be, but it is generally higher than a phono preamp output. There are two reasons for this. First the digital equipment manufacturers want CDs and DATs to sound better ( translate Louder) than records. If the DAT or CD has fairly wide dynamic range, a record can be as loud.

  • Please be as specific as possible about the problem. If it is only a noise, the best way to pinpoint it is to time it from the beginning of the track. If it is visual, what we do is to hold the record so that the side designation of the matrix number scribing in the lead out is pointing straight up - 12 o'clock. From there it is easy to communicate to us where a problem area is. For instance, "one half inch into band 3 at 9 o'clock" would be a great description with very little guess work.